Consultation and Exclusive VIP Services
We offer a range of services tailored to suit your needs.
In Store Consultation Service
You can book a personal consultation with one of our nursery experts, at any time to suit you, during our normal store opening hours.
We will run through any specific or all product ranges with you, to help you make the right decisions for you and your baby and enable you to confidently place your order with us. This can include car safety advice and trying car seats and prams in your vehicle and any other areas you need help with.
We can create a wish or gift list so that you, your friends and family can buy your ideal products with confidence as we always offer sensible, honest advice.
This service is free of charge.
To book a consultation, please call 01992 642250 or email email@example.com
Private Consultations are charged at £120 for the first hour and £60 per hour thereafter, payable in advance (this will be offset against your account once your order is placed with us)
We can offer a Private consultation service at your home or work and even in store, out of normal opening hours (evenings between 6 and 9 pm). This service is especially tailored to Celebrity, VIP and Executive clients to offer privacy, confidentiality and an exclusive personal service. Your order will be managed and looked after by a dedicated senior member of staff to ensure it's smooth process.
One or two of our nursery experts will come to your home or workplace (within London and the South East) to advise you on any product ranges that you require. This is to help you make the right decisions for you and your baby and enable you to place an order without distraction and in complete privacy and confidence. This is subject to a prior assessment of the visit, to ensure our staffs safety.
In Store out of normal opening hours.
The store and one or two nursery experts will be exclusively yours for the consultation period, to allow you to get hands on with the widest range of baby products in London and the South. This will ensure your time is well spent and allows our staff to focus on you every need and offers you complete privacy and confidentiality. This is available most evenings, between 6pm and 9pm.
Baby Ready Service
Our “Baby Ready Service” is designed for clients who have hectic busy lives or who wish to have everything Baby Ready with the minimum of fuss. The cost of this service is £250.00 which is payable in advance.
This bespoke service includes:
Delivery in one drop by our own van and driver (subject to manufacturers lead times allowing)
Removal of boxes and packaging
Assembly and set up of any furniture by our professional furniture builder
Assembly and set up of your pram and refresher on how to operate it
Unpacking and set up of any other equipment or items purchased from us
Nursery dressing to your specification (but not decorating) and steaming of curtains, bedding etc to leave it crisp and visually pleasing
All warranty and instruction booklets collated in a file for your convenience
Dedicated phone line and email address
Please call Gael to discuss further on 01992 642260 or email firstname.lastname@example.org