• Babystore Hertfordshire and Essex
  • Babystore Hertfordshire and Essex
  • Babystore Hertfordshire and Essex
  • CALL 01992 642250

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Returning Your Goods
We want you to be happy with everything you buy from us. If for any reason you are not satisfied with your purchase we offer a 30 day returns policy,where you can return any unused item purchased from us, in its original packaging with tags still attached and  in a re-saleable condition: excludes-  toiletries, underwear and swimwear for hygiene and safety reasons.

You can return any item purchased from Bush Babes store or website:

  • With your original store or gift receipt, or your email order confirmation.
    We will refund or exchange items which are in a re-saleable condition at the price shown on your receipt.

 

  • If posting a return to us, please ensure you obtain a tracking receipt, to protect yourself in case of lost items.

           Please return to:
                                   BushBabes BabyStore
                                   53-55 High Street
                                   Cheshunt
                                   Herts 
                                   EN8 0BS

  • If you are unable to return your item to us,please don’t worry, we can arrange for our courier to collect your item. This is ideal if you wish to return larger items. Please call us for a quotation. 01992 642260

 

 

  •  As soon as we receive your return and receipt, we will process the refund to your original form of payment. Please be aware that any postage charges incurred by returning your item to us will not be refunded or will be deducted if we have arranged the collection for you.

 

  •  You are responsible for the return of the item to us.

 

  • Refunds cannot be given if no receipt or a store gift receipt is provided with your return as they do not show the amount paid or the payment method used.

 

This does not affect your Statutory rights.

Delivery Information

All orders over £49.99 have free postage and packaging to Mainland UK 
Orders under £49.99 will be charged at £4.95. you will not be charged twice if we split the delivery for any reason.

Orders placed before 2pm are dispatched on a 24 Hour Service with Interlink for delivery next working day (UK Mainland). Please note we do not dispatch or deliver goods on Saturdays, Sundays or Bank Holidays. If you leave your mobile phone number during the order process, on the scheduled day of delivery, you will receive a Text message notification of a 1 hour time-slot for delivery. If you are unavailable during this time slot, you will be able to re-arrange delivery via Text message. A signature is required for all Interlink deliveries.

Delivery of nursery furniture:

Mamas and Papas
Furniture of a minimum of cot bed and dresser will be delivered direct from Mamas and Papas Free of delivery charge.

Please allow 3 to 5 days for delivery.
A delivery and assembly service is available at an additional charge of £150.00 (with exception of Ocean and Orchard minimum of 3 pieces which will be assembled Free of charge).
This will take approximately 3 to 4 weeks.

Baby Style
Furniture of a minimum of cot bed and dresser will be delivered direct from Babystyle Free of delivery charge.
Please allow 3 to 4 weeks for delivery.
A delivery and assembly service is available at an additional charge of £100.00
This will take approximately 3 to 4 weeks.

Izziwotnot
Furniture of a minimum of cot bed and dresser will be delivered direct from Izziwotnot Free of delivery charge.
Please allow 7 to 14 days for delivery.
A delivery and assembly service is available at an additional charge of £100.00
This will take approximately 3 to 4 weeks.

Silver Cross (not currently available on line)
Please call our team for further details

Furniture of a minimum of cot bed and dresser will be delivered direct from Silver Cross Free of delivery charge.
Please allow 4 to 5 weeks for delivery.
Full sets of furniture ( cot bed, dresser and wardrobe) will be delivered and assembled free of charge.
We only take a deposit payment from you at point of order, Silver Cross will call you prior to delivery, to collect the balance payment and arrange delivery with you.